to helping members
As a 30-year Costco employee I have dedicated my career to helping
members and solving their problems.
I started my Costco career in 1987 at Fresno as a part-time cart pusher –
10 years before Costco launched Costco Services – and held many
positions in membership and marketing before assuming my current role.
As a Costco Services director I oversee Complete IDTM Identity Protection,
which helps protect more than 70,000 Costco members. I also oversee
Costco Auto Program, a Costco Services provider since 1989. Last year
more than 490,000 members purchased a car through Costco
Costco Services prioritizes savings and value – whether it’s tangible
like buying a car, or intangible like identity protection.
What makes these services a good fit for Costco? They allow
Costco members to maximize their membership by taking advantage
of significant savings.
When selecting providers, savings is important as well as excellent
member service and a proven industry track record. We ask an
important question, “How easy is this service for a member to
understand and access?”
The providers we select understand the way Costco does business
and how it treats its members; the providers are committed to doing
the same. Accomplishing this goal requires constant communication to
provide enhancements, to develop new services and to fix any issues.
We have a lot to offer in three categories – life, business and home –
and today I’d like to think we’ve had a part in helping almost 2 million
members get a great value on a service they need from a company
At the end of the day we offer members services with great quality
that will save them money and make their lives easier. Turn to Costco
Services for a great value.